- Sea experience
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Period: 04/2021 - 12/2024
Unit: M/Y Harmony III, 46 mt LI
Intended use, area: Private and Commercial Yacht, charter in Croatia, Montenegro, Greece
Role held: Chief stewardess
Main Tasks: Motivate, lead, coach and manage all aspects of team members performance towards achieving exceptional guests service and employee satisfaction results.
Manage supplies by working closely with external service providers, purchasing guests and crew provisions, inventories;
supervising hostess team, looking after guests needs and requests, keeping high standards of cleanings and service, arrangement of the accommodations and refreshment, table settings, organizing events and daily tours, managing group bookings for restaurants and accommodations, dealing with and resolving customers complaints.
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Period: 04/2020 - 11/2020
Unit: M/Y Antalis, 50 mt
Intended use, area: Private Yacht, Elba
Role held: Chief stewardess
Main Tasks: In charge of supervising the interior area of the boat and training new crew members. Responsible for the budgeting and planning of the interior. Setting stewardess’s schedules for guests service and cleaning. Interior inventory, stock and supplier relation. Assisting with lines and fenders on deck.
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Period: 03/2019 - 07/2019
Unit: M/Y Arias , 36 mt
Intended use, area: Private Yacht
Role held: deckhand
Main Tasks: general exterior cleaning
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Period: 04/2018 - 11/2018
Unit: M/Y Angra too, 40 mt
Intended use, area: Private Yacht - Capri, Amalfi coast, Greece
Role held: Chief stewardess
Main Tasks: greeting guests, supervising hostess team, looking after guests needs and requests, keeping high standards of cleanings and service, arrangement of the accommodations and refreshment, inventory and stock, supplier relations, organizing events and daily tours, managing group bookings for restaurants and accommodations, dealing with and resolving customers complaints.
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Period: 04-2017 11-2017
Unit: M/y INDIA Benetti 37 mt motore
Intended use, area: Sunny yachting s.r.l. (Charter)
Role held: Chief stewardess
Main Tasks: Responsabile degli interni e gestione del personale addetto alle pulizie, responsabile del servizio al tavolo, organizzatrice di eventi e allestimenti, massima attenzione al cliente , preparazione dell intinerario e occupazione della prenotazione di ta
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Period: 04/2016
Unit: Power yacht alalunga 78, 24 mt.
Intended use, area: 10/2016
Role held: Stewardess
Main Tasks: Stewardess
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Period: 04/2015
Unit: Power yacht alalunga 78,24 mt.
Intended use, area: 10/2015
Role held: Stewardess
Main Tasks: Stewardess
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Period: 05/2010 - 03/2014
Unit: navi da crociera
Intended use, area: MSC CROCIERE
Role held: ENTERTAINER
Main Tasks: socializzare con passeggeri,
contributo ad eventi sociali di bordo,
assistenza al check in/out