Imbarchi effettuati

• Periodo: 05/2023 - 11/2023
  Unità: Don Michele Charter M/Y 30m
  Utilizzo, zona: Commercial Yacht
  Ruolo ricoperto: Chief Stewardess
  Mansioni e responsabilità: Management of the housekeeping, table service and laundry departments, ensuring the incomparable level of cleanliness, maintenance and attention to details. Management of the account and provisioning for the galley and interior department. Administrative tasks, collaboration with brokers, customer care including all guest activities on board and on shore.

• Periodo: 07/2022 - 10/2022
  Unità: Gweylo Private/Charter Sailing Scooner 50mt
  Utilizzo, zona: Commercial Yacht Italia
  Ruolo ricoperto: Sole Stewardess
  Mansioni e responsabilità: Resposible for all duties of the entire interior department: galley and storage restock, housekeeping, laundry, cocktails preparation, table service, customer care.

Note personali

• Language skills:
  Romanian: native speaker Italian: fluent
  Italian fluent English: fluent
  French: fluent
  Russian: intermediate
  Spanish: comprehension
  Decennale esperienza nel settore hospitality nei hotel 5 stelle lusso in ambienti multiculturali.
  Team building, time management, capacità di coordinamento delle attività, gestione magazzino, elaborazione offerte, risoluzione degli imprevisti.
  Personalità empatica, flessibile ai cambiamenti con un atteggiamento proattivo.
  Creare un team vincente per un'esperienza indimenticabile per gli ospiti é la mia priorità.
  
  Competencies Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with guests and colleagues. Skillful to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry. Multilingual, fluent in Italian, English, French, Romanian, hardworking, and ready to join my next team.