Language skills:
Romanian: native speaker
Italian fluent
English: fluent
French: fluent
Russian: intermediate
Spanish: comprehension
Decennale esperienza nel settore hospitality nei hotel 5 stelle lusso in ambienti multiculturali.
Team building, time management, capacità di coordinamento delle attività, gestione magazzino, elaborazione offerte, risoluzione degli imprevisti.
Personalità empatica, flessibile ai cambiamenti con un atteggiamento proattivo.
Creare un team vincente per un'esperienza indimenticabile per gli ospiti é la mia priorità.
Competencies
Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with guests and colleagues. Skillful to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry. Multilingual, fluent in Italian, English, French, Romanian, hardworking, and ready to join my next team.