- Esperienze di navigazione
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Periodo: 01/2023 - 04/2024
Unità: M/Y TOUCH ME 45m
Destinazione d'uso, zona: Private
Ruolo ricoperto: Chief Stewardess
Mansioni e responsabilità: I stepped on board the beautiful Pershing luxury superyacht Touch Me during a sophisticated extensive maintenance period in the shipyard in Loano, Italy. I organized and supervised any interior works with contractors to ensure all work was being done to the highest standards and meeting all deadlines. As well as arranging all new purchases for the season ahead according to the exclusive requests by the VIP Owners, changed and ordered all new uniforms as well as working with provisioning company’s and day to day contractors. I was responsible for hiring and training a green 2nd Stewardess, inventories, provisioning, cleaning and laundry schedules, guest itineraries and interior accounts. It was a big and satisfying job done with complete dedication on my side, needed total reorganization and I really enjoyed getting the yacht back, running to the highest standard. I had an extremely close attention to detail and a high level of enthusiasm.
It was a very busy summer season with back to back owners trips and their guests. With great creativity I organized for them private parties and special events and I provided top quality silver service of themed dinners, surprised them every time with personalized cocktails based on their individual tastes and amazing flowers and table decorations. Arranging logistics to the minute as well as adapting to last minute changes by a very particular owner was essential. We often navigated at night, spending the majority of the time at anchor, moving frequently (sometimes 2-3 times a day).
I looked after guests that changed every week and made them feel at home onboard, offering them a top end service and made sure all their requirements are met from start to finish. I had the honor to work in symbiosis with a brilliant Chef with Michelin star restaurant background and working closely in complete harmony with the deck crew in order to achieve full guest satisfaction.
I was responsible for the financial management and administration of the yacht this includes: boat account, purchasing and provisioning, crew payroll, port clearance, cash/direct account/credit card report, monthly reconciliation, crew sign on/off formalities and assisting captain with ships paperwork.
In the winter period, I supervised all the interior works during the heavy refit in shipyard, everyday management with shipyard team and contractors, took care also for all the owners new items and new designed crew uniforms, prepared the yacht for the new season.
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Periodo: 03/2022 - 12/2022
Unità: 40m - MY Metsuyan IV
Destinazione d'uso, zona: Busy Charter Yacht
Ruolo ricoperto: Chief Stewardess
Mansioni e responsabilità: MY Metsuyan IV was new for me and for the interior I had a completely green 2nd Stewardess who I had to train from zero in service, laundry and housekeeping. I had to get familiar with the boat very quickly and getting her ready to perfection for a very demanding VIP Owners and guests. During our very busy charter season I have put together many theme nights and planned lots of fun events for our guests.
I personally took care to create fantastic flower arrangement of all the boat, spectacular table setting and decorations, table set up and silver service, housekeeping and laundry of fine fabrics, crew and guests provisioning, inventories, was in charge of all the crew uniforms. My duties also included to maintain accounts, budgets and other financial reports,administration job, timely processing of budgets, invoices, payments, credit card and expense reconciliations, purchasing and provisioning for the yacht.Responsible for keeping up-to-date crew and passenger lists and reporting any changes, responsible for all crew travel and guest travel as required.
Performing Customs, Immigration and Port Clearance requirements. Winterizing the yacht’s interior following in details the special requests from the owners and thus preparing the boat for her winter shipyard period.
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Periodo: 08/2021 - 11/2021
Unità: MY MRS D - 40m private/charter
Destinazione d'uso, zona: Private
Ruolo ricoperto: Chief Stewardess
Mansioni e responsabilità: I joined promptly MY MRS D in a two days short notice period, at the end of a heavy charter. I had only 4 hours of handover by the previous chief stewardess, who was leaving the yacht the same day I arrived. Upon my arrival I found the yacht in great disorder after the heavy charter and the 2nd Stewardess was not on board yet and so I had to prepare the yacht for the arrival of her new owners absolutely by myself and in just 4 days I managed to prepare it all in perfect condition. Initially I worked completely alone in the Interior Department including laundry for the owners and crew and demanding table service (breakfast, lunch, afternoon breakfast and dinner), with a crew new to me and with new owners, as the 2nd Stewardess has arrived on the yacht almost 10 days later. We had a full time live on board owners for the whole period of 2 months, when every week different VIP guests came on board, with whom we had heavy charters (Balearic Islands, Gibraltar, France, Monaco – almost always at anchor) often with only a 24-hour turn around time and every week I prepared different theme party for our guests, extremely elaborate amazing table settings, liaising with the chef regarding menu’s and service (silver, a la carte, buffet…), cocktails, concierge, both crew and guests provisioning, flower arranging. We also often had young guests - children and babies for whom we have taken care of with great joy and love. I worked in perfect harmony alongside an exceptional and demanding Michelin Star Chef. I have always had an attentive, very kind, friendly and polite attitude with the 2nd Stewardess who was completely green and to whom I constantly trained to be able to introduce her to the best way in the field of yachting, where with VIP owners and VIP guests of the highest level, our service must be impeccable from every point of view. Efficiently maintaining an extremely high standard of operations with a detailed daily, weekly and monthly work plan. I prepared the Interior Department of the MY MRS D myself for the refitting period in the shipyard, including winterising for the galley and interior departments, stowing preparation to protect the interior for the shipyard. We had an excellent season, with owners and VIP guests all with positive and enthusiastic reviews, as well as the great thanks for the hugely successful season also from the yacht management company. The owners and guests were delighted with my outstanding service as a Chief Stewardess and with everything I organised. They found my knowledge, professional experience, taste and creativity invaluable for them and their guests.
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Periodo: 06/2021 - 07/2021
Unità: MY Sarastar - 62m
Destinazione d'uso, zona: Privato
Ruolo ricoperto: Relief Chief Stewardess
Mansioni e responsabilità: It was a Relief Chief Stewardess position. I was hired on board MY Sarastar to cover the period of absence of their permanent Chief Stewardess. Worked within a crew of 14 and part of an interior team of 4. MY Sarastar is private and charter yacht, heavily used by the owner, his family and friends throughout the year. It was a very demanding and important Chief Stewardess role. During this time there were multiple trips with silver service lunches and dinners with the owner and his guests. Overseeing a team of 3 interior stewardesses (2nd, 3rd and Laundry Stewardess). Managing table silver service, housekeeping at the highest level and laundry. Purser duties on board - all operations of the interior department, interior inventory, purchasing and provisioning. Liaising with guests and all crew. Orchestrating guest activities
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Periodo: 07/2019 - 09/2020
Unità: SPECIAL PROJECTS - on board several yachts between 38m - 65m (during the global lockdown period)
Destinazione d'uso, zona: Private/Charter
Ruolo ricoperto: Chief Stewardess
Mansioni e responsabilità: Available on call. Recruiting and training the stewardesses to run the interior department for the respective yachts. Selecting and ordering new crystal ware and crockery, new guest linen and bedspread. Upkeep of inventories, provisioning, uniform and all interior items purchasing, plan all long term stock. Writing and updating all interior manuals and guest-information documents. Selecting and purchasing fine wines, specialty teas, and cigars. Dealing with shipyard, managing contractors and suppliers.
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Periodo: 06/2018 - 10/2018
Unità: MY Privato /Charter 40mt
Destinazione d'uso, zona: Armatore Privato/Charter
Ruolo ricoperto: Chief Stewardess
Mansioni e responsabilità: Since my arrival on board I followed and was involved in the yard period with big interior renovation work, as the yacht was in refitting at Riva Shipyard in Ancona, Italy. I carried out my activities as Chief Stewardess during the entire period of yacht refitting in Shipyard. My duties included daily cleaning in all the interiors of the yacht, maintaining and tidying up the cabins and all the interior spaces. In addition, coordination of the activities of the various suppliers on board and in shipyard. Furnishing of the yacht, supply and choice of everything needed for the installation of the interior and the kitchen.
Chief Stewardess duties during the following months, serving very high level yacht owners and VIP guests charters. Organizing for them shore side trips and activities on board and ashore.
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Periodo: 04/2017 - 10/2017
Unità: M/Y Satori, 42 mt - privato e charter (Malta Flag, 11 Crew, 5 cabins, 10 guests). Navigazione Mediterraneo Motora/Sail Yacht
Destinazione d'uso, zona: Armatore PrivatoPrivate and Charter Motor/Sailing Yacht
Ruolo ricoperto: Chief Stewardess
Mansioni e responsabilità: Very dynamic position, busy and successful summer season, gaining a superb reputation with a list of very high-quality clients. Always ready to give a hand anywhere, anytime. Maintain a strong bond with a crew of 11 whilst retaining high service standards, attention to detail and keep guests safety, security and comfort during charters. Assist employed crew, overseeing staff training, Supervising 2nd and 3rd Stewardess. Full responsibility for provisioning and set up boat for charters whilst resolving problems proactively. Organize all aspects from uniform to daily schedule, outfit the interior, catalog inventory: Owners and crew items, flowers, wine, alcohol, stock leasing with contractors and arranging supplies. Usually around 10 to 13 adults and 5 kids on board, and often more guests for breakfast, lunch or dinner. Customised exercise plans for guests based on their goals, typically including cardiovascular and weight lifting exercises, pilates stretch workout to increasy flexibility.
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Periodo: 04/2016 - 10/2016
Unità: Motor Yacht 30 mt - privato e charter----Private and Charter
Destinazione d'uso, zona: M/Y Sarah 30 mt navigazione Mediterraneo (Italian Flag, 6 Crew, 6 cabins, 12 guests)
Ruolo ricoperto: Chief StewardessDirect management of the guests on board and ashore, shore excursion manager, manage a team of stewardesses, management and organization of all the tasks generally performed on board (service, cleaning, laundry, orders, deliveries, inv
Mansioni e responsabilità: Extremely challenging as was a successfully completed months of back to back charters, during which we had new guests every week with less than a 24 hour turn around. Direct management of the guests on board and ashore, shore excursion manager, manage a team of stewardesses, management and organization of all the tasks generally performed on board (service, cleaning, laundry, orders, deliveries, inventories, uniform purchase), flower arranging, interior cleaning and maintenance, orchestrating guest activities. Arranging trips, transport and other similar events for guests or the owner, general yacht operations. Tailored workout plan for guests. Led fun, relaxed classes for diverse age of guests (children and adults) baised on their goals, basic ballet exercises to achieve flexibility and harmony of body and soul. At the end of the season I have completed a full boat inventory and prepared the interior for the winter yard period.
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Periodo: 03/2014 - 11/2015
Unità: Motor Yacht 30 mt - privato e charter-----Private and Charter
Destinazione d'uso, zona: M/Y Fortebraccio 30 mt navigazione Mediterraneo (Italian Flag, 5 Crew, 5 cabins, 10 guests)
Ruolo ricoperto: Chief StewardessHousekeeping duties, breakfast preparation and table service, interior cleaning (cabins and public areas) and maintenance, organising on-board entertainment, carrying out reception duties
Mansioni e responsabilità: Housekeeping duties, breakfast preparation and table service, interior cleaning (cabins and public areas) and maintenance, organising on-board entertainment, carrying out reception duties. Interface between management and guests at the yachts of the company, shore excursion manager, develop and manage a comprehensive publicity plan, public relations, develop pricing strategies, balancing firm objectives and customer satisfaction.
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Periodo: 01/2008 - 12/2011
Unità: New Build MY “SERENE” - 134m - Private
Destinazione d'uso, zona: New Build MY “SERENE” - 134m
Ruolo ricoperto: New Build PURSER and New Build INTERIOR MANAGER
Mansioni e responsabilità: New Build PURSER and New Build Interior Manager in the Shipyard of Fincantieri in Muggiano and in the Uljanik Shipyard in Pula, Croatia for the sophistiacated and impressive luxury New Build Mega Yacht project “SERENE” 134m, No. of Cabins: 15 staterooms. She is one of the world’s largest private superyacht and was built for a Russian Yacht Owner.